Our Story
Built by IT people who got tired of bad IT.
Lever Logic was founded in 2026 with a simple premise: small and mid-size businesses deserve the same quality of IT support that enterprise companies get — without the enterprise overhead.
Built from the ground up to put client success first. We’re launching with a modern process, a dedicated focus, and a promise: you will never be just a number on a spreadsheet. We’re built to scale, but we’re starting by knowing every partner by name.
Our Process
The Roadmap to Seamless IT.
We kick off with a deep-dive assessment of your current infrastructure, identifying hidden vulnerabilities and immediate bottleneck areas.
Our team designs a custom cloud and security blueprint tailored to your business, ensuring zero single points of failure.
We execute a seamless transition to enterprise-grade cloud environments (like Azure or AWS) with zero disruption to daily workflows.
Deploying advanced cybersecurity frameworks and setting up real-time monitoring to align your operations with industry best practices.
Your new system goes active, fully backed by our contractually guaranteed 99.9% availability SLA.
24/7 proactive monitoring, regular optimizations, and direct, founder-level support to scale alongside your business.
What We Stand For
Values that show up in every engagement.
Proactive Over Reactive
We measure success by problems prevented, not tickets closed. Our monitoring and maintenance model is built to catch issues before they cost you.
Genuine Partnership
We don't sell you services you don't need. We learn your business, understand your goals, and recommend only what moves the needle.
Speed Without Shortcuts
Fast response times matter — but so does doing the job right. We're built for both: quick to respond, thorough in resolution.
Security as a Foundation
Every engagement starts with a security lens. It's not an add-on — it's baked into how we design, deploy, and manage every environment.
Leadership
Direct-to-Founder IT Expertise.
Marc Alcegaire
Founder
Co-founder of Lever Logic Partners, bringing deep expertise in enterprise IT strategy and managed services. Infrastructure and Cybersecurity Executive with 20+ years leading enterprise infrastructure, cloud modernization, operational resilience, and cybersecurity programs across energy, manufacturing, retail, and luxury organizations. Expertise spans Zero Trust, IT/OT Security, Microsoft security technologies, identity governance, cloud platforms, and regulatory compliance.
Rachel Augustin
Founder
Co-founder of Lever Logic Partners, focused on building long-term client partnerships and delivering IT solutions that scale with your business.
Rafael Ventura
Founder
Co-founder with 15 + years of experience leading technology service delivery, incident response, and risk management across global luxury retail, cybersecurity, and public sector organizations. I've directed incident resolution across 175+ retail locations for a portfolio of internationally recognized brands. That range of environments has sharpened one focus: assess risk clearly, communicate it simply, and resolve it fast. Bilingual in English and Spanish.
For every support request, every time
Month-to-month, 30-day notice
HIPAA · SOC 2 · CMMC ready
Let's Talk
Ready to meet your new IT team?
Start with a free, no-obligation IT assessment. We'll review your environment and show you exactly how we can help.